Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
avatar

Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Aug 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Growing company, lots of users, high impact work, love my coworkers. It's a product that is changing the world

Cons

Not an easy job, changes impact millions of users which can sometimes be very stressful.

5.0
Aug 20, 2015

CSA

Recommend
CEO approval
Business Outlook

Pros

flexible, very helpful, convenient, great hours and alot of overtime available

Cons

none, the company is the best work from home psostion

Viewing 1195 - 1197 of 1,214 Reviews

Glassdoor has 251,263 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.