Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
avatar

Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Nov 23, 2014

cool place to work

Recommend
CEO approval
Business Outlook

Pros

excellent environment and work culture

Cons

i did not find any

4.0
Jan 24, 2014

Great environment strict rules

Recommend
CEO approval
Business Outlook

Pros

benefits, good pay, work from home

Cons

Strict rules, high expectations and constant changes

Viewing 1204 - 1206 of 1,214 Reviews

Glassdoor has 251,263 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.