Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Aug 14, 2013

Good for Freshers to start career

Recommend
CEO approval
Business Outlook

Pros

Exposure to MNC / global culture - fast paced environment - Good for Freshers to start career No dress code 'Customer is always right' policy

Cons

remuneration is less when compared to market and company name.

4.0
Jul 15, 2013

Amazing

Recommend
CEO approval
Business Outlook

Pros

Customer obsession, Work ethics, Employee benefits

Cons

Slow growth which affects long term goals

4.0
Jun 27, 2013

no work pressure

Recommend
CEO approval
Business Outlook

Pros

nice place to work, manageable salary....

Cons

low growth opportunities, don't think about the employee much

Viewing 1210 - 1212 of 1,214 Reviews

Glassdoor has 251,263 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.