Amazon Support Engineer reviews

3.7

51% would recommend to a friend

(232 total reviews)
avatar

Andrew Jassy

48% approve of CEO

44% positive business outlook

Support Engineer employees have rated Amazon with 3.7 out of 5 stars, based on 232 company reviews on Glassdoor. This indicates that most Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

232 reviews
3.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits are very good. Many resources available to support work as well as home life.

Cons

Internally competitive culture. As an IC, contributions to team efforts are not highly valued when it comes to periodic evaluations. Project ownership is valued more.

4.0
Mar 16, 2026

Cant complain

Recommend
CEO approval
Business Outlook

Pros

Lot of growth opportunities. If you're willing to give your time and efforts, you can grow.

Cons

Its expected of you to work overtime with unrealistic workload.

Viewing 4 - 6 of 232 Reviews

Glassdoor has 250,570 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.