Amazon Support Engineer reviews

3.7

51% would recommend to a friend

(232 total reviews)
avatar

Andrew Jassy

48% approve of CEO

44% positive business outlook

Support Engineer employees have rated Amazon with 3.7 out of 5 stars, based on 232 company reviews on Glassdoor. This indicates that most Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

232 reviews
3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

balanced work culture and nothing much

Cons

Nothing much, fine for me

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work environment and healthy balanced work style

Cons

On-call rotations and late-night work are common for engineers in some teams.

4.0
Nov 7, 2025

Salary Range

Recommend
CEO approval
Business Outlook

Pros

Great scope for technical work

Cons

Mundane tasks and lacks creative environment,

Viewing 7 - 9 of 232 Reviews

Glassdoor has 250,592 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.