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      American Express

      Engaged Employer

      American Express reviews

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      4.1

      81% would recommend to a friend

      (18,587 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Dec 30, 2008

      Be Adaptable and creative

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      NUMEROUS CAREER OPPORTUNITIES IF YOU ARE ADAPTABLE. Many chances to take on new roles if you are open to learning different parts of the business. Must keep up with the competition, becreative in coming up with ideas to improve things. But you must be able to communicate your ideas and build consensus among the decision makers to get your ideas accepted and ultimately implemented.

      Cons

      There is alot of red tape, compliance is a huge focus as it should be, but with so many regulations and policies to follow, it makes it hard to be creative and look to improve issues.

      4.0
      Dec 28, 2008

      I believe Ken Chenault is fair and loyal to the employees and customers of American Express.

      Compliance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pround of the Brand and they treat their employees well. The offices are nice and they are also very loyal to their customers, they care about their product.

      Cons

      Our office is not in New York so we usually hear things later than we should. Communication between departments is not always good, more effort should be taken to make other areas aware of goals and focuses to avoid unnecessary work.

      Viewing 18580 - 18582 of 18,587 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,937 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.