American Express reviews

4.1

81% would recommend to a friend

(18,587 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is strong. Good collaboration with colleagues. Positive working environment. All employees are treated with fairness and respect. Despite a difficult year, overall employee morale remains strong.

Cons

Pay is less than at comparable companies. Not a true meritocracy. Poor speed in decision-making.

5.0
May 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Focus on leadership development and the quality of the people. The brand and customers are outstanding especially for a marketer. The internal alignment helps keep the organization moving together.

Cons

Financial Services are challenging in this environment. Budgets are tight. But when things turn around this will continue to be a great place to work.

4.0
Apr 17, 2009
Recommend
CEO approval
Business Outlook

Pros

You will find many opportunities for career growth and advancement. Career mentoring and support are very much available. Leaders are always willing to help you define your goals and how to accomplish them.

Cons

It is a very large company and politics can be very difficult to understand.

Viewing 18583 - 18585 of 18,587 Reviews

Glassdoor has 21,937 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.