Best Buy Phone Operator/Customer Service reviews

3.3

43% would recommend to a friend

(38 total reviews)
avatar

Corie Barry

2% approve of CEO

27% positive business outlook

Customer Service/Phone Operator employees have rated Best Buy with 3.3 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Customer Service/Phone Operator professionals have a good working experience there. Best Buy is rated in line with the average (within 1 standard deviation) by Customer Service/Phone Operator professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

38 reviews
4.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun work environment People and management are nice

Cons

Corporate wage incentives/pay increase sucked. Only a $0.75 increase for a year? Personally, no.

3.0
Oct 29, 2024

lack luster

Recommend
CEO approval
Business Outlook

Pros

you can sit all day

Cons

you never can use bathroom and 99% of calls are things you cannot help with but you can't say that and half to try

Viewing 1 - 3 of 38 Reviews

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