Best Buy Phone Operator/Customer Service reviews

3.3

43% would recommend to a friend

(38 total reviews)
avatar

Corie Barry

2% approve of CEO

27% positive business outlook

Customer Service/Phone Operator employees have rated Best Buy with 3.3 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Customer Service/Phone Operator professionals have a good working experience there. Best Buy is rated in line with the average (within 1 standard deviation) by Customer Service/Phone Operator professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

38 reviews
3.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

hfhguyr really nice atmosphere, pay is decent

Cons

customers not worth it. favoritism in management

4.0
Aug 14, 2022

Great job

Recommend
CEO approval
Business Outlook

Pros

Work from home Easy schedule too

Cons

Constantly on the phone with little to no break

2.0
Aug 11, 2022

Prepared to be yelled at

Recommend
CEO approval
Business Outlook

Pros

Good discount and decent pay

Cons

They expect one person (the phone hub operator) to answer the phone for five locations with no help. Customers constantly complain about no one answering and long wait times.

Viewing 7 - 9 of 38 Reviews

Glassdoor has 43,419 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.