Best Buy Phone Operator/Customer Service reviews

3.3

43% would recommend to a friend

(38 total reviews)
avatar

Corie Barry

2% approve of CEO

27% positive business outlook

Customer Service/Phone Operator employees have rated Best Buy with 3.3 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Customer Service/Phone Operator professionals have a good working experience there. Best Buy is rated in line with the average (within 1 standard deviation) by Customer Service/Phone Operator professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

38 reviews
4.0
Jul 17, 2021

Good

Recommend
CEO approval
Business Outlook

Pros

Took for granted. Covid hit the company hard and they lost a lot of good people

Cons

Very entitled, very confused customers. Must learn a new technological language, but kind of fun.

Viewing 10 - 12 of 38 Reviews

Glassdoor has 43,422 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.