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      Best Buy

      Engaged Employer

      Best Buy reviews

      3.5

      59% would recommend to a friend

      (41,876 total reviews)
      avatar

      Corie Barry

      35% approve of CEO

      38% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      3.0
      Dec 11, 2022

      Front end cashier and customer service

      Front end cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive environment and ok pay for entry level position

      Cons

      Lack of praise, told to follow policies but management frequently approves out of policy returns for customer satisfaction without praising stay for following said policies

      4.0
      Nov 29, 2022

      Great place to work….as a college job

      Apple computing master
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours. Depending on location, great coworkers and direct management.

      Cons

      Upper level management has been going downhill for years. Poor staffing and other upper management decisions have made Best Buy a company that is not ideal to work with unless it’s a stepping stone job

      4.0
      Nov 23, 2022

      Started for the Flexibility, Stayed for the Benefits

      Samsung experience expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a full-time student and full-time employee, having flexible scheduling was my main draw to working at Best Buy. Working as part of a close-knit team made daily tasks enjoyable. Employee discounts and benefits encouraged loyalty, as sticking around for good accommodations seemed like a no-brainer. They typically promoted from within.

      Cons

      Sales targets. Total dollars earned for the company, total number of credit card applications, total number of accounts signed up for geek squad services or other programs. You were only as valuable as the revenue you generated. This lead to some unhealthy competition and some pushy employees overtaking sales from more passive employees. Promotions didn't always go to the most qualified candidate, but sometimes to the biggest suck-up. Lack of creativity in training the sales force. The same schtick was repeated over and over to "motivate" better performance from the sales floor.

      Viewing 679 - 681 of 41,876 Reviews
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      Glassdoor has 43,427 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.