Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (726) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 632 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 577 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 531 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 529 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 370 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 483 reviews)); "Bad managers are very bad" ((in 269 reviews)); "Lack of company vision and poor leadership" ((in 101 reviews)); "No career opportunities in Zagreb" ((in 66 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 58 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,595 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Oct 18, 2017

Not a good company if you want your career to grow

Senior developer

Recommend

CEO approval

Business Outlook

Pros

It is very easy to perform badly, devoting yourself to other personal projects

Cons

Lack of actual training or transfer of knowledge, most people lose market skills after two or three years of stagnation, and the salary is much lower than that of other companies. You will be judged by your social connection, not by your technical skills or products delivered

4.0

Jun 19, 2017

Nice work/life balance. Needs to understand design better.

App designer

Recommend

CEO approval

Business Outlook

Pros

– Work/life balance; – No pressure to get tasks done fast; – Amsterdam is a great city to live; – A lot support and help with relocation;

Cons

– The company is more data driven than data informed and sometimes this hurt the user badly; – All the UX designers are also responsible for the front-end implementation and since it's not easy to find a person great on both things we ended up having not really good code neither really good design.

1.0

Nov 23, 2016

From great to disastrous

Team leader translations

Recommend

CEO approval

Business Outlook

Pros

Used to be: playground mentality, anything was possible. Company was growing rapidly, lots of opportunities at the time, after that things went south rapidly.

Cons

Salaries are terrible, management soaks up all the cash. They ditch you in ANY way possible when they no longer need you.

Viewing 304 - 306 of 7,595 Reviews

Jobs at Booking.com

Account Executive - Chicago

Product Manager - BDX IAM

Vereinigte Staaten von Amerika

Booking Home Account Manager, Acquisitions