Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (726) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 629 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 588 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 526 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 511 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 362 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 482 reviews)); "Bad managers are very bad" ((in 261 reviews)); "Bad leadership as far as I know." ((in 100 reviews)); "No career opportunities in Zagreb" ((in 69 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Mar 16, 2017

2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great work ethose great benifits company cares

Cons

direct managers are not so great. some very blinkered out looks on solutions.

4.0

Mar 11, 2017

Good people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People working there come from all over the world which makes beautiful life experiences

Cons

The company goes through a lot of changes permanently

Booking.com Response

Thanks for your rating and review it is really appreciated. I agree there is a lot of change at Rentalcars. We are tech company after all and we constantly need to develop and evolve our products to be the best they possibly can be for our customers. Our move into agile Product Group structures last year really emphasised that pace of change. I am sure at times we could manage some of these things better and we are still learning but I would say that it is the pace of growth and change that makes Rentalcars such an exciting place to be. You can't grow and bring 350+ people into the business (as we plan to this year) without accepting change. If there are any specific issues that you may have, please pop up to see one of the People Team. Thanks again for the review Ryan

4.0

Mar 10, 2017

Good place to work

Back end developer

Recommend

CEO approval

Business Outlook

Pros

Good package, good culture，annual party in Amsterdam,good training and also chance to travel around with booking benefits . Market share is promising

Cons

Management should care more about what employee think, and should focus more on technical transfer from old technology to new technology

Viewing 7288 - 7290 of 7,594 Reviews

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