Booking.com reviews

4.1

80% would recommend to a friend

(7,587 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Mar 17, 2019

Product Owner

Recommend
CEO approval
Business Outlook

Pros

There is no pros in this company when it comes to Product Management. If it is your first job in product, and you really don’t have any other options - go for it. Otherwise, take any other option on the market and never look back. Certain people write that Booking is Google for Europe. What?!?

Cons

- they hire and fire Product Managers quicker than certain people change their socks. There are number of cases where they fire product managers without any reason behind and don’t care about the legal consequences. - I’ve been in HR industry for 10+ years but never saw any other company making promises bluntly and not delivering them. There has been cases when new hires (product owners) relocate from distant seas for Booking to discover that everything that Booking promissed is one big lie and the only option they have is to sit quiet or return back to their homeland. - The company is on a moment many people in the product/tech organisation are demotivated by the short term focus, and no innovation behind. - The experimentation culture Booking is famous for doesn’t even follow basic standards, there no training behind and product leaders to drive it forward. - Leadership is non existent, puppets everywhere, people are afraid to question and if they do - they get fired. Forget about promotion or higher salary. - Overall, toxic place to be in. Would not even recommend it to my dearest enemy.

1.0
Oct 30, 2018

Developer

Recommend
CEO approval
Business Outlook

Pros

Some good colleagues. Office location and parties. Work life balance taken well and they communicate a lot with people

Cons

The code is very messy. As bad as you can imagine. If you try to change some people can embarrass you. The Perl is the main language. No structure at all. You can push the code whenever you want. Retaliation from the management side. The directors are awful. They do only politics and care about their positions. Be careful of your health wellbeing. The company pushes so much so people get on burnout leaves.

1.0
Oct 27, 2018
Recommend
CEO approval
Business Outlook

Pros

People are alright if you are in the right team People team appear to listen to you and "sympathize"

Cons

Managers are liars Grievances dismissed due to manager claim of not remembering an incident Wages are never correct Absences are never entered correctly into the system Managers are not aware of any company proceedings You are essentially left to fend for yourself if you need assistance with anything environment related Lower level members of staff given the responsibilities of a manager over equal colleague feigns to be diverse/accepting but this could not be further from the truth

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Booking.com Response
7y
Hello, I see that you worked with us for over 3 years and am sorry that you left feeling this way. I appreciate your nod to our People Team, who care, Mental health is a serious topic, and an area where we have invested a lot of time and money. We have Mental Health First Aiders across the business, who along with our Ethics Ambassadors are available to all colleagues. We offer workshops on topics such as stress management and resilience. We also offer a full access to our Employee Assistance programme, Life Works for all colleagues should they want to talk to professionals outside of our business. Plus we work with Port of Call for any colleagues who are struggling with addiction. In fact we do so much in this area I'm not aware of many businesses that offer their colleagues more. I’d be happy to listen to the other issues you raise, I take these claims seriously and trust you’ll understand when I dispute a general comment such as “wages are never correct” this is not the case; as I said, feel free to reach out to me, if you want to pick this up. I wish you well, Ryan.
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Glassdoor has 9,130 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.