Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Oct 29, 2018

Product Owner

Recommend
CEO approval
Business Outlook

Pros

- Supportive Management - Great colleges, and really good team mentality within product group - Good work live balance

Cons

- Management is not diverse at all, all male, middle aged and white - The company wants to achieve everything at the same time which causes teams to "piviot" every 3 months - Because the company wants to delivery everything at once, product teams and their remit are very very small. 90% of the time you will not get past the MVP product or proof of concept... as priorities at that point have changed again. - The leadership team micro manages - The company objectives are very vague

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Booking.com Response
7y
Thanks for leaving a review & I see you’ve been with us 5 years+, so thanks also for everything you’ve put in! Being the most diverse place, most of us have ever worked at – I hope you can see how much diversity and inclusivity, genuinely matters to our business. We remain unapologetic about it and will continue to be. On your callout regarding the leadership team, I’ll pass the feedback on about micro managing & want to say that whenever we recruit for that, or any part of our teams we go to lengths way beyond most other businesses to attract and find a diverse pool of candidates, but as you can respect, we also look to appoint the very best candidate based on their expertise and track record, irrespective of anything else. I agree that we always have a million things to do and another million waiting in the wings – again, feedback I’ll take back to the teams. Cheers, Ryan.
1.0
Oct 10, 2018

Perfect place for degradation!

Recommend
CEO approval
Business Outlook

Pros

Salary, the smart way of how they brainwash you to think that all those nice extras you are having is because you are so great. Not because this platform doesn't do a single thing for those billions coming in yearly.

Cons

Lots and lots, what you need to know mostly is that the middle management is a joke! Literally a joke. They base you on personal level and how much you smile at work. Nobody cares about your performance and problems even when you try to speak with a manager. He/She will share it amongst his own friends (managers) and do everything for you to leave the company. Me and another colleague's contract were no longer extended after 2 years of working there an not receiving any negative feedback - the reason to leave was 'you don't fit the team'. Our team was made up from 6 people and we just received our 6th Team leader that same year and she just didn't even want to hear our side. After asking her to talk to my previous team leaders she said 'i am a person who trusts my own instinct and will judge myself, however from what i see now, i surely will not receive any good work about you.' After hearing this i wanted to run away and had lots of self problems thinking that something might not be right with me. Only after couple of months after i joined a different company and saw how people work there i realised that the problem is not me and i should not care about a greedy company that knows 0 about hospitality and hotel world with middle management doing what they please.

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