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      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

      3.7

      64% would recommend to a friend

      (3,698 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.1

      Senior management

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Sep 27, 2016

      Just a number

      Cabin crew
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel big fleet Nice destinations good training Good Hub in Heathrow Nice onboard food Very very tech based can't work there without an iPad

      Cons

      Bullying culture Shocking communication Poor management and covering of situations Can't have a voice without risking your job Dog eat dog And extremely harsh on performance management Expect your soul for not much in return Expect to spend a lot on shoes luggage Etc Cost cutting is insane and ba is going budget not as classy as it once was Emirates virgin jet air Canada all have better staff satisfaction

      1.0
      Sep 21, 2016

      Worst descsion I ever made

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free/low cost flights but need to understand even if BA delayed flights result in you missing or delaying attended work 'You Will Be Disciplined'.

      Cons

      Worked in Newcastle call centre where time is accounted by the second. A new contract has been introduced with inferier terms and conditions to collleagues doing same role paying onli a few pence each year above the minimum wage. You will not be given paid statutory DSE breaks and if as little as 30 seconds logging on to all systems you will be disciplined so must be prepared to attend early in your own time. Attitude is everything so be prepared to be disadvantaged if you dare to raise your voice during probation. Zero tolerance to sick absence irrespective of serious of illness or hospitalisation. A zero tolerance policy is taken to 3 x absence during probation will result in dismissal. In training you must be prepared to complete mandatory training in your own time.

      2.0
      Sep 17, 2016

      avoid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      travel benefit. good head office

      Cons

      crazy cost cutting culture. lack of career development and salary progression

      Viewing 88 - 90 of 3,698 Reviews
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      Glassdoor has 3,990 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.