British Airways reviews

3.7

63% would recommend to a friend

(3,705 total reviews)
avatar

Sean Doyle

78% approve of CEO

61% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Mar 6, 2019

Sold a dream

Recommend
CEO approval
Business Outlook

Pros

Meet nice like-minded people and get to visit different destinations.

Cons

No work-life balance, you are merely a number. The 'starting salary' shown on the job advert is so far the truth, hopefully they've fixed that. Fear culture. Unsurprisingly there is a very high turnover in this role.

3.0
Oct 8, 2018

Changing massively.

Recommend
CEO approval
Business Outlook

Pros

Staff Travel is truly a unique and amazing benefit to take advantage of. Colleagues were amazing and very helpful, made going into work a joy and truly enjoyed my time there.

Cons

I worked for BA before all the major changes started to take place and it truly was an amazing place to work. However bit by bit the morale of the workforce has dropped massively. You get no help in progression and they make it very difficult for no reason whatsoever. Soo many people are leaving BA it's a shock to many, it's unheard of in BA's history but this is what Management has caused to happen. New workforce on reduced salary and constantly under scrutiny and the fear of losing your job is very real. No longer "Job for life" and everyone knows it.

1.0
Aug 16, 2018

Inept management, bullying, false promises

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff travel (if you can get on the flight)

Cons

Low rock bottom moral, inept managers who don't engage with the staff, office is a shambles in desperate need of modernisation. Systems are slow, crash regularly.

Viewing 130 - 132 of 3,705 Reviews

Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.