British Airways reviews

3.7

63% would recommend to a friend

(3,705 total reviews)
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Sean Doyle

78% approve of CEO

61% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Nov 9, 2017

Awful pay and a lack of respect

Recommend
CEO approval
Business Outlook

Pros

You get to see places you probably wouldn't pay to visit and get put up in amazing hotels. Staff travel. It’s very different to how I imagined the job would be but is ok if youre planning on staying a year or less.

Cons

1) The pay is dreadful especially for a London based job Im surprised it’s legal 2) There are so many jobs worths within the company who will report you for the most petty ridiculous things 3) You never work with the same team (I personally feel this is a disadvantage because you never get to make very good friends/ know people’s strengths and weaknesses 4) How strict ba are about sick days its like a military camp. Flying around so much isnt’t particularly great for your health and but they arent understanding about situations like this 5) Most passengers are fine but when you get a rude passenger nobody confronts them or tells them its not ok to talk down to staff (whereas they would in a restaurant environment) 6) It’s very easy to get fired so join the union 7) progression within in the company is not particularly appealing 8) very high turnaround not many people stay for very long

1.0
Oct 9, 2017

becoming a low cost carrier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the people who are the BA brand are great

Cons

management has gone waaaay downhill since Alex Cruz became CEO. Since the merger with Iberia, the management style changed fr the worse.

Viewing 142 - 144 of 3,705 Reviews

Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.