Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Capita

      Engaged Employer

      Capita Inbound Customer Service reviews

      4.1

      99% would recommend to a friend

      (8 total reviews)
      avatar

      Adolfo Hernandez

      Not enough data to show CEO approval

      76% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      4.0
      Feb 10, 2024

      Good community spirit amongst staff, good career progression programme

      Inbound customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a good community feel amongst staff (we are all in it together mentality). The job roll was demanding and stressful at times, but there was good support from other staff, managers and a good training. Best thing about the job was its career progression programme which aimed to bring out the best in you.

      Cons

      Stressful at times, hard to book holidays for specific days (you must be quick, availabiltiy was a problem when it came to booking days off, especially at short notice)

      5.0
      Sep 9, 2023

      I’m did a great job working here

      Inbound customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      To be honest about Pros If you’re a middle class boy and you don’t have father at the age of 21 then you have to go work full time to be a bread earner for your family and this company paid me the best as a fresher Second thing is company is in a very prime location which is called Magarpatta Pune and the process I was working for was named as O2 it’s a UK based Telecommunications Company and I was working as a sales agent That’s all

      Cons

      The cons are I wanna do something in my life dreams to come true goals to achieve wanna be the greatest and wanna give something good to these world in return so working in BPO as a full time agent with lower package when you still have the ability to with any company it’s just you need good money to make you’re life better I wanna achieve my goals so working in BPO is not an option

      Viewing 1 - 3 of 8 Reviews
      Related searches: Capita Inbound Customer Service jobs | Capita salaries | Capita benefits | Capita interviews
      Capita reviewsCapita Inbound Customer Service reviews

      Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.