Capita reviews

3.0

41% would recommend to a friend

(8,152 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

None as the Job title is false

Cons

60 hour weeks. No regard for staff . Asking you to amend reports which ethically you knew were correct the first times . Basically Capita are just the DWP in another name and they are there to save the Government money . Ashamed to be part of such a scam If you believe there are no weekend work ha think again . Be prepared to work 7 days a week and for less than 10 pounds an hour as the high salary is false when you divide the hours by the wage .If you bring this up with management they say you are being paid well enough and basically everything you say is ignored

3.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Good training, reasonable salary, efficient support services and infrastructure

Cons

Paid for 22.5 hours and since finished training 3 months ago have worked closer to 40 hour week. Too many assessments too soon into the job. Stuck on the computer for too many hours, not sure how full-timers manage!

Viewing 34 - 36 of 8,152 Reviews

Glassdoor has 8,868 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.