Pros
Back in its heydays before they kept acquiring companies to gain market scale what was Capita Business Travel was a great place to work. Service and looking after customers and people came first. After they acquired Expotel it just became a sales machine of sell, sell, sell and it became a sinking ship with a failed CEO and the old one coming back, multiple people overseeing the department I worked within and not one of them lasting longer than 9 months and every one had a different outlook so the pace of change was crazy!
Cons
My manager was a control freak and micromanaged not just me but other colleagues who have since left. My role was to ultimately retain customers but the dynamic of that changed becoming more sales orientated. I got paid a rubbish salary and when I left Capita Travel and Events and went to a new job in the same industry my salary increased by over £10,000 a year! How I stayed for 4.5 years is beyond me!
