Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Nov 27, 2014

Outsourcing at it's worst

Recommend
CEO approval
Business Outlook

Pros

Co workers generally friendly and supportive. Large company so potential for varied worked.

Cons

Lack of personal and career development opportunities. Company claims to be customer focused, but customer feedback overwhelmingly negative. Inadequate staffing leads to poor customer service. Middle managers lack experience and support.

4.0
Nov 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Supportive manager Good work life balance. Lots of flexibility and support Good amount of career opportunities Interesting company to work for Good team culture and a very friendly group of people

Cons

Benefits and salary are not as good as competitors Varying management approach - your experience of the company will very much depend on who manages you and quite frequently management do not live the company cultures and it becomes a face fitting exercise Facilities - unhygienic, often broken and unpleasant. Needs major revamp Parking - not much parking unless you are a senior manager despite plenty of free spaces that have not been rented by the company

Viewing 8044 - 8046 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.