Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Nov 20, 2014

Good so far

Recommend
CEO approval
Business Outlook

Pros

Flex hours and work life balance

Cons

No bonuses, no career progression

3.0
Nov 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Great highly technical environment with some very skilled individuals and also a large number of off-shore onsite developers make for a great place to learn and breed skills. The Children's Services sector is great to work in as well, company benefits are very good in comparison to others, location in Bedford is beautiful surrounded by a river and lake and the office while cramped is clean and modern as is the equipment.

Cons

Cramped offices, too many key staff leaving who had amassed a lot of experience and not enough communication or transparency at all levels.

2.0
Nov 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The best thing about this job was the fellow people on the call floor. Everyone wanted to help with any call-related problems and people were generally really friendly.

Cons

The management team were really uncooperative. The company paints itself as a caring firm that will work with staff but this simply wasn't the case. Several team mates were promised different hours when they started only to be told that they weren't getting them. People still on probation were sacked for having family emergencies. The computer systems were dreadfully slow. I jumped ship as soon as I was able - and I wasn't the only one

Viewing 8047 - 8049 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.