Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Oct 23, 2014

Ran by accountants

Recommend
CEO approval
Business Outlook

Pros

Young environment, you have responsibility and accountability

Cons

It's all about the bottom line profit

2.0
Oct 1, 2014

Nothing to write home about

Recommend
CEO approval
Business Outlook

Pros

Friendly staff, somewhat flexible working (depending on manager)

Cons

Nepotism and promotion oversight if you don't rub shoulders with the right (influential) people within the business.

4.0
Sep 12, 2014

OPS MANAGER

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Part of a large company with all the attached benefits - good culture and good systems for staff management in place. Good pension schemem on offer along with life assurance, cycle to works scheme child care vouchers. Opportunity to buy extra holidays which is a good benefit to have.

Cons

Not a lot of progression as a small office (although opportunities within the wider Capita group). Starting off on 23 days holidays is a con but it does increase to 25 days after 2 years then to 27 days after 5 years, Difficult at ttimes to get sign off for new staff as too much red tape to cut through.

Viewing 8050 - 8052 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.