Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Great environment, highly technical individuals and a great multicultural working environment. In-House Training and access to Training such as Pluralsight. New Development Head and faces have improved prospects however too many key people have left (and are leaving) meaning there is a huge bleed out of knowledge that won't come back.

Cons

Management too focused on numbers and not the people. Departmental snobbery, communication issues, no visible governance. Sinking Ship Syndrome: key people leaving consistently through the year. Too political and a lot of cliques within the organisation that shouldn't really exist. Sometimes acts like a new company rather than an established one and career progression is confusing.

2.0
Nov 27, 2013

Executive

Recommend
CEO approval
Business Outlook

Pros

career pathing, big organisation, average growth opportunities

Cons

bureaucratic, low compensation, poor & confused leadership. always in want of something that they themselves are not clear in their mind. The senior management, through their indecisiveness & poor knowledge are taking decisions & actions that are detrimental to the organisation's existence

2.0
Nov 17, 2013

low salary, low benefits, poor HR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

distinct bonus opportunity and a growing company

Cons

poor HR and IT service, no negotiation opportunity

Viewing 8080 - 8082 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.