Is Citi a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Citi have rated their employer with 3.3 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of Citi employees being 3.6 out of 5 stars. Search open Client Service Associate Jobs at Citi now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Citi .

Does Citi pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Citi with 4.0 out of 5 stars based on 25 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Citi.

What are the top reviewed jobs at Citi?

Vice President (1984) , Analyst (1324) , Assistant Vice President (887) , Business Analyst (594) , Senior Vice President (538) , Manager (525) , Director (506) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (359) , Project Manager (355) , Intern (347) , Financial Analyst (334)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2767 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2216 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2046 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1735 reviews)); "Very good salary and incentives" ((in 1291 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1297 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 817 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 723 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 705 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 594 reviews))

Citi Client Service Associate reviews

3.3

81% would recommend to a friend

(25 total reviews)

Jane Fraser

90% approve of CEO

28% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate employees have rated Citi with 3.3 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Citi is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

25 reviews

4.0

Feb 19, 2019

Positive Environment

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Positive atmosphere, collaborative work environment

Cons

Lack of formal training, limited career advancement

5.0

Sep 12, 2018

Great Place to Work

Client service associate

Recommend

CEO approval

Business Outlook

Pros

-Citi has a lot of people who make this place special -The large array of products and segments allow Citi to help many people inside and out with their financial needs

Cons

-There are some very manual parts of the business that could be automated -Compliance does not usually grant any exceptions even if it means clients are caught in the middle of red tape

5.0

Oct 24, 2017

Excellent Pay Minimal Work

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance, 401K match,

Cons

Micromanagement can be a little much at times

Viewing 19 - 21 of 25 Reviews

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Registered Client Service Associate

Registered Client Service Associate

Client Experience Associate SAFE ACT, Assistant Vice President

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Investment Banking Associate - Debt Capital Markets

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Citi

Citi Client Service Associate reviews

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Positive Environment

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Excellent Pay Minimal Work

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