Is Citi a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Citi have rated their employer with 3.3 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of Citi employees being 3.6 out of 5 stars. Search open Client Service Associate Jobs at Citi now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Citi .

Does Citi pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Citi with 4.0 out of 5 stars based on 25 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Citi.

What are the top reviewed jobs at Citi?

Vice President (1984) , Analyst (1324) , Assistant Vice President (887) , Business Analyst (594) , Senior Vice President (538) , Manager (525) , Director (506) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (359) , Project Manager (355) , Intern (347) , Financial Analyst (334)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2767 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2216 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2046 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1735 reviews)); "Very good salary and incentives" ((in 1291 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1297 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 817 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 723 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 705 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 594 reviews))

Citi Client Service Associate reviews

3.3

81% would recommend to a friend

(25 total reviews)

Jane Fraser

90% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (25 reviews)

Ratings by demographic groups

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Client Service Associate employees have rated Citi with 3.3 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Citi is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

25 reviews

1.0

Oct 25, 2015

Managers pick favorites and upper management allows lower management free reign.

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits . Flexible hours if you can sell a lot,. If you kiss enough fanny you may get a raise.

Cons

Customer service is way down the line....upsell card enhancements ...sell...sell...sell..management and staff stressed out.

2.0

Jun 13, 2014

Networking is needed

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, flexible hours

Cons

Annual raises are under 1%, Top heavy

2.0

Aug 4, 2009

After the Honeymoon Stage of the first job out of college, the fun fades rather quickly.

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good Name. The company definitely looks good on the resume and bolsters peoples expectations of you in future opportunities. Work hours in CA coincide with NYSE hours so it works well with traffic

Cons

Majority of people working there are type A personalities. Which means that they are never wrong. THE CSA POSITION IS A POSITION SET UP TO BE THE SCAPEGOAT FOR ALL MISTAKES MADE BY A BROKER!!!

Viewing 22 - 24 of 25 Reviews

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Citi

Citi Client Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Managers pick favorites and upper management allows lower management free reign.

Networking is needed

After the Honeymoon Stage of the first job out of college, the fun fades rather quickly.

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