Citi reviews

3.6

65% would recommend to a friend

(36,537 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

37K reviews
2.0
Sep 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Great corporate culture (globally). Great visibility in job market. Very good start point to start your career to learn corporation 101. Good benefits but below the market salaries. Talented young people, friendly atmosphere. Global career opportunites

Cons

In Citi you will never get promoted because of your skill set or your achievements. If you want a successful career with career growth, you need to learn who to be friends with and learn to never say "no" (even in impossible situations). I have witnessed, many times, the struggle of the foreigners, as the general mentality in Citi is that, you have to know Polish to be successful. Otherwise, you are just a person who is closed to communication. With no chance to be in the management team. You will be asked to do overtime (paid) almost every day (including saturdays). In the mean time, you will witness tons of people not doing the target but getting the same credit as you do. Management mentality usually based on "saving the day", instead of fixing the problem. There is this saying in Citi management: "There are no problems until someone says so". And "someone" here is the upper management. If you would like to be successful in Citi, the easiest way is to be in a "development program". Just to make the programs look "better", all program members are always get promoted to positions that they don't even have an idea. And the people who actually have a great experience, will be doing their job without any chance of promotion and half of the salary. At the end of they these people will receive official certifications while experts/high performers receive nothing. Senior management prefers their management team to be obedient people without any skill requirement. This creates a huge issue in times of challenges as they are usually incapable of handling the pressure or finding solutions to even small matters. If you win a prize (instant recognition), there is a big chance that you won't receive it but instead get a" day off" replacement. In Citi, there is always a budget cut. Management is usually too lazy to speak English (with some exceptions) There are no free coffee, tea or milk. You need to bring it yourself.

3.0
Jun 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible work from home options, 6% 401k match, good health insurance and paid vacations.With little effort you can keep your current job and have stable retirement salary.

Cons

My review is specific to Global Consumer Bank Organization in Citi and specific to Senior and middle level Management. Difficult to grow up the food chain, due to lot of politics and internal issues. Lots of different political groups based on regional/racial basis. Senior Management is pretty insecure and they will not allow any changes to organization. For any new project everything looks perfect, but when it comes to execution, we fail or take more time to execute than other banks. Technology group is pretty retarded in next gen approach; they don't have any consistently on their decisions. Employees from some locations are insecure, they will not allow a new person to provide better and new ideas, even if project cost increases drastically or is bound to fail. Hiring standards are worst in the industry, they hire based on recommendations and lobbying One external client/vendor says "if I want to work with Citi, I have to work with three dozen people instead of three or 4 people". Agile/Scrum is a big joke, none of the decisions are made in scrum team, every decision goes back to managers for approval. The work hours estimate for regular waterfall development and new agile/scrum process are still the same. Senior management does even look or try to understand why we cannot execute projects similar to other companies in industry. Citi GCB is like GM in Automobile sector. All the profits in last five years in GCB are by selling citi holding assets or exiting other countries. Citi GCB should go through complete overhaul similar to GM C Level Management had organized many seminars and recommendation from external technical evangelist to internal teams to improve the way Citi works, but these recommendation are never executed or failed to execute. The only last major accomplishment is executing Costco project on time.

5.0
May 2, 2016
Recommend
CEO approval
Business Outlook

Pros

There are many pros of working at Citi including: -Opportunity to work with a great group of colleagues -Work was challenging and rewarding at the same time -A lot of opportunities to "own" your work -Great work life balance -Great benefits (healthcare, 401K match, etc.)

Cons

While there are many opportunties to develop your skill set for the next role, finding the next role is often difficult and requires dedicated time to find those roles by yourself.

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Citi Response
10y
Thank you for your review and we're glad to see that you are enjoying your time at Citi. Career development is a key priority for our organization and we are committed to providing our employees with the tools they need for a successful career. Whether it's mobility across teams, functions or regions, we are here to help you build a meaningful long-term career at Citi.
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