Citi reviews

3.6

65% would recommend to a friend

(36,480 total reviews)
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Jane Fraser

67% approve of CEO

56% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

36K reviews
1.0
Apr 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent Cafeteria/Clinic/Gym at 388 and so so benefits.

Cons

Almost Everything Else. This place has one of the most toxic corporate cultures I've ever seen with around 80-90% of employees dissatisfied with their jobs. -Incompetent Senior Management; Senior management plays an annual game of musical chairs where they reshuffle/eliminate huge parts of the company instead of actually dealing with the real problems (kind of like demoing a building constantly instead of actually going in and making the necessary repairs) and in the process cause major disruptions to the functions of the company with any regard on how it actually impacts the operations of the company or the people employed. In many cases, they will come in with an exact opposite philosophy to that of their predecessor instead of establishing any sort of continuity. Not one project I've seen in my 10 years here has been driven to completion due to this constant half assing by Senior Management. This is not to mention that many of them happen to also be severe alcoholics that get wasted every day after work. Just visit one of the bars around Tribeca and you'll see them in droves downing cocktails and shots (while sloppily trying to hit on their female coworkers). The company is also highly bureaucratic with many layers of redundant management; what some of them do is an absolute mystery. -Sociopathic/Selfish Managers: I've only ever had one good manager in my time here that actually continued to drive my learning progress and allowed me to learn more than my actual function required. The majority of managers behave like pimps and are very controlling and territorial and will attempt to limit your growth as much as possible so that you don't become a potential threat to them or eventually leave them. They will also use you to benefit themselves and screw you over when they don't need you. Performance Reviews are based on how much you get along with them and how much you are will to play along with their selfishly motivated agendas. Teams/Divisions operate more like rival street gangs/fiefdoms that constantly compete with each other and will do what benefits them first and foremost before putting the company's interest first. It's no wonder the company needed a bailout and failed 2 stress tests. -Internal Mobility: This is pretty much an absolute joke. 99.9 %of internal positions are filled way before the job requisition hits the site. The hiring managers usually know who they want (based on politics & favoritism) and post the position up as a formality. HR is pretty much a useless and powerless function here that spews a bunch of politically correct jargon to make it appear like everything is fine and dandy. -Promotion based on Meritocracy: Another major sham. Any attempt at even defending this is an absolute insult to the many hard working individuals that get screwed over year after year on promotions. The company has a created a culture where it's become almost mandatory for you to leave for another company every 3-4 years in order to get a decent raise. If you do end up getting lucky with an internal move, your move is deemed "lateral" usually and you won't get any raise in pay or title. There is also a HUGE pay/compensation gap between Front Office and Back Office employees with Back Office getting screwed most of the time. The only REAL way to get promoted is if you come from a well off family that brings business to the company (like JP Morgan's Sons & Daughter's program) , have a father/uncle/boyfriend that works for a strong division and has a lot of pull with the hiring manager, or if you are a good looking girl that's willing to play eye candy (and possibly more) to fat middle aged sexually frustrated executives twice to three times your age. The latter is by far the quickest way to get promoted here. As a matter of fact, the higher up you go floor-wise at 388, the better looking the girls get (senior executives sit on the higher floors). I know a good looking girl that went from Analyst to VP in just one year and another that got hired as a VP with nothing but a degree in poetry and 0 experience in the financial industry.

3.0
Nov 26, 2023
Recommend
CEO approval
Business Outlook

Pros

In theory this place should be good to work at, lots of options to go places and develop… but see the cons

Cons

Despite the tone from the top which is incredibly superficial, there is neither a heart here nor an ethical approach to rewarding and developing people. I’ve seen a senior leader in the org literally focus on those people who can flutter their eyelids in his direction vs their capability. If you don’t fit the bill, then you are out / bullied etc until you leave. The incompetence of those people who are placed into roles shines through, but they spend the majority of their time blaming others for their own failures. Navigate the office politics carefully as it’s too easy to end up in a role you love but hate who you are working with that they make you leave. Ultimately the busy industrious people get dumped on for others to take the glory. Seagull management.

1.0
Apr 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Looks great on your CV, if you can stick it out! Academies are good for a first job for graduates, very 'hand held', lengthy training

Cons

Awful political infighting that is impossible to ignore. Its very much a 'wait it out' culture, don't work too hard, it won't make a difference at end of year and will only frustrate you! This is especially evident within academies where everyone moves up at the same level, regardless of contribution. Due to the 'wait it out' culture, management and team leaders aren't the most suited to their positions. It always appeared to me that perhaps the decent staff got bored of hard work not being recognised and therefore left the company/moved jobs, meaning that those still there with long tenure were the ones that were content to just bide their time. Salaries aren't competitive. They have gotten better (early 2017) but still not competitive for the Belfast market; Citi seems to have missed the fact that they don't have a monopoly on the legal market in Belfast anymore.

Viewing 25 - 27 of 36,480 Reviews

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