Is Co-op a good company to work for as a In-Store Assistant?

In-Store Assistant professionals working at Co-op have rated their employer with 3.6 out of 5 stars in 62 Glassdoor reviews. This is a lower than average score with the overall rating of Co-op employees being 3.7 out of 5 stars. Search open In-Store Assistant Jobs at Co-op now and start preparing for your job interview by browsing frequently asked In-Store Assistant interview questions at Co-op .

Does Co-op pay In-Store Assistant employees well?

In-Store Assistant professionals rate their compensation and benefits at Co-op with 3.7 out of 5 stars based on 62 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about In-Store Assistant salaries at Co-op.

How happy are In-Store Assistant professionals working at Co-op?

51% of In-Store Assistant employees at Co-op would recommend their employer to a friend. This rating has increased by 61% in the past 12 months. In-Store Assistant professionals have also rated Co-op with a 4.1 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.7 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "The people were great and kept you sane" ((in 273 reviews)); "Great team manager and colleagues" ((in 260 reviews)); "Good benefits and that’s about it" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

Co-op In-Store Assistant reviews

3.6

51% would recommend to a friend

(62 total reviews)

Kate Allum

Not enough data to show CEO approval

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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In Store Assistant employees have rated Co-op with 3.6 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most In Store Assistant professionals have a good working experience there. Co-op is rated in line with the average (within 1 standard deviation) by In Store Assistant professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

62 reviews

5.0

Oct 29, 2025

Nice company

Store assistant

Recommend

CEO approval

Business Outlook

Pros

The store I worked at were flexible with my part time shifts.

Cons

Unable to work on tills if underage due to alcohol and cigarettes.

Co-op Response

8mo

Thank you for your review and feedback, and for your 5 star rating.

5.0

Oct 15, 2025

Great place to work

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Nice people accommodating shift. Flexible

Cons

Some of the cuwtomers are terriblw

Co-op Response

7mo

Thank you for your five-star rating and feedback! At Co-op, we’re committed to creating a positive workplace culture where colleagues feel valued and supported. Your review helps others learn about our focus on flexible working, career development opportunities, and employee wellbeing. We appreciate you taking the time to share your experience!

4.0

Oct 6, 2025

Good Supermarket job

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Easy work and good people

Cons

bad hours for amount of pay

Co-op Response

6mo

Thank you for submitting a review. We're pleased to see that you're working in a great team and that you are comfortable with the work you do. Please do speak to your manager if you have any concerns over your hours of work, especially if there have been changes in your availability.

Viewing 4 - 6 of 62 Reviews

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