Is Co-op a good company to work for as a In-Store Assistant?

In-Store Assistant professionals working at Co-op have rated their employer with 3.6 out of 5 stars in 62 Glassdoor reviews. This is a lower than average score with the overall rating of Co-op employees being 3.7 out of 5 stars. Search open In-Store Assistant Jobs at Co-op now and start preparing for your job interview by browsing frequently asked In-Store Assistant interview questions at Co-op .

Does Co-op pay In-Store Assistant employees well?

In-Store Assistant professionals rate their compensation and benefits at Co-op with 3.7 out of 5 stars based on 62 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about In-Store Assistant salaries at Co-op.

How happy are In-Store Assistant professionals working at Co-op?

51% of In-Store Assistant employees at Co-op would recommend their employer to a friend. This rating has increased by 61% in the past 12 months. In-Store Assistant professionals have also rated Co-op with a 4.1 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.7 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Great people and place to work" ((in 255 reviews)); "good benefits and build relationships" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

Co-op In-Store Assistant reviews

3.6

51% would recommend to a friend

(62 total reviews)

Kate Allum

Not enough data to show CEO approval

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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In Store Assistant employees have rated Co-op with 3.6 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most In Store Assistant professionals have a good working experience there. Co-op is rated in line with the average (within 1 standard deviation) by In Store Assistant professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

62 reviews

3.0

May 23, 2025

Sales Assistant Role

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Good discount Decent Pay Good colleagues

Cons

Stingy with hours Boring work Managers and Supervisors can be rude

Co-op Response

1y

Thank you for leaving a review. We're pleased to see that you appreciate the 30% colleague member discount, and that you're happy with your pay and team. Please do speak to your manager if you feel that you are able to work more hours. If you have any concerns with your supervisors or your manager, it's best to talk to them about it first, but if you feel that you can't you can get advice on where to turn using the Ask Bobbi feature in MyHR.

3.0

May 19, 2025

Not the best not the worst

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Quite flexible on holidays and time off

Cons

Management isn’t great, high staff turnover

Co-op Response

1y

Thank you for your review and feedback. It's great to see that you enjoyed the generous holiday allowance working with us.

4.0

Apr 13, 2025

a enjoyable experience

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Multi skill set roles Generous break times Good shift patterns

Cons

Terrible management - need further training

Co-op Response

1y

Thank you for your review and feedback. We're pleased to see that you were happy with your shift patterns and the opportunity to learn a wide variety of skills while you were with us. We will of course pass on your feedback but if you'd prefer to share more details on any incidents while you were with us, please use the former colleague contact form at colleagues.coop.co.uk/contacts

Viewing 10 - 12 of 62 Reviews

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Co-op In-Store Assistant reviews

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Sales Assistant Role

Not the best not the worst

a enjoyable experience

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