Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)
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Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Small discount on your shopping.

Cons

Systemic bullying by management. Horrible scheduling and work environment. Severely understaffed and poorly trained/managed staff.

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Co-op Response
2mo
Thank you for sharing your experience. We’re genuinely sorry to read how negative your time at Co‑op has been, particularly your concerns about bullying, favouritism, and the wider working environment. These are serious issues, and they do not reflect the standards or values we expect from our management teams. Bullying, unfair treatment, or inconsistent standards are not acceptable in any part of our business. Where colleagues experience this, it matters to us that it is raised and addressed, and we recognise the impact this can have on wellbeing, morale, and the ability to do the job safely and confidently. We would strongly encourage you to raise these concerns through our internal channels if you feel able to do so, whether that’s with a line manager, People team, HR, or via our confidential reporting processes. These routes exist so that issues like this can be properly investigated and action taken where required. We also recognise that it can be difficult to speak up, particularly where trust has been affected, and we’re committed to ensuring colleagues are supported when they do. Thank you for being open about your experience. Feedback like this is uncomfortable to read, but it is essential in highlighting where we must do better for our colleagues and our stores.
4.0
Apr 15, 2026

Decent

Recommend
CEO approval
Business Outlook

Pros

Flexible time table, good pay, easily able to fit alongside other jobs

Cons

Late finishes, dealing with theft

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Co-op Response
2mo
Thank you for your review and feedback. We're pleased to see that you're happy with both your pay and your shift patterns fitting in with your other commitments.
4.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Ideal for students and graduates

Cons

Only care about profits, colleague safety is not even on their mind

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Co-op Response
2mo
Thank you for taking the time to share your review and for recognising the role as a good place to get started, particularly for students and graduates. We also appreciate you sharing your experience as a Customer Team Leader over the past few years. We’re genuinely concerned to read your comments around colleague safety. The safety and wellbeing of our colleagues is extremely important to us, and where anyone feels that this is not being prioritised, that is something we take seriously. We would strongly encourage you to raise these concerns through our internal channels, either with your line manager, People team, or through our safety and colleague feedback processes. These routes allow us to better understand the specific issues and take appropriate action. Thank you for your honesty and for recommending Co‑op. Open feedback, both publicly and directly, is vital in helping us improve.
Viewing 91 - 93 of 6,235 Reviews

Glassdoor has 6,703 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.