Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 277 reviews)); "The people were great and kept you sane" ((in 269 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Good benefits and that’s about it" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Oct 7, 2022

Poor Culture, no drive or controls to deliver change

Project manager

Recommend

CEO approval

Business Outlook

Pros

Nice office environment when choose to work there. Work life balance - Most PM's logged off by 4/5.

Cons

- Filled with middle management roles across the business who don't want to make decisions. - Inflated Project Management area which doesn't have any true delivery focus. No scrutiny on quality. Matrix Management approach doesn't work. - Inflated PMO area who don't provide the true value add PMO they could. No measurement of cost to the business of continuous project delays. Programmes running over by years and years. - No senior management/Exec focus on delivering. A lot of talking & back slapping.

3.0

Sep 9, 2022

Once a good company, rapidly losing its way and loyal employees due to understaffing and pushing colleagues too far

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good holiday entitlement and benefits

Cons

Over worked, underpaid, just a number, no staff, working at a team leader/ctm level due to lack of staff/hours

1.0

Aug 12, 2022

Excessive hours and dangerous

Team leader

Recommend

CEO approval

Business Outlook

Pros

Nice people to work alongside on the team

Cons

unpaid half hour when working mandatory 9 hr shift and no security on the door so shoplifters and the general public can literally walk out the door, Scott free. If you challenge them, you may lose your life.

Viewing 100 - 102 of 6,235 Reviews

Jobs at Co-op

Customer Team Member

Milton Keynes, England

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Poor Culture, no drive or controls to deliver change

Once a good company, rapidly losing its way and loyal employees due to understaffing and pushing colleagues too far

Excessive hours and dangerous

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