Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)
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Kate Allum

73% approve of CEO

50% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Jan 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Good amount of paid holiday and staff discount for shopping

Cons

Arrogant and disrespectful managers who try to fiddle on the system and shave off hours you have worked. I am amazed and disgusted at how widespread this behaviour actually is among store managers. Not only have several managers at my store done this, i have heard from other employees in other stores that it happens to them too. The company is also trying to turn the working environments in the shops into what you see with sweatshops in China. Its still some way off from that, but its slowly heading there. For a minimum wage they cut down on staff and ask you to do more and more work. You end up being paid peanuts to do several peoples jobs. And to put the cherry on the cake you are criticised and threatened if you dont execute it all perfectly. Its becoming virtually impossible to do so much in a shift but i have been told that 'thats just the way it is whether you like it or not. You can leave if its too much for you as we will find another slave to do it' is the kind of attitude i get when i try to complain about it. Dont be fooled by the co-ops image of being an ethical company. They might have been a long time ago, but definitely not in recent times.

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Co-op Response
8y
Thank you for your review. I'm concerned to hear about your claims of you not being paid hours that you have worked and ask that you raise this immediately with HR and if you know of fellow colleague who have experience this they also need to do the same so this can be looked into. I'm sorry to hear that you think working at the Co-op is similar to working for a sweatshop. There are many teams across the Co-op who are working on ways to make day to day task easier and quicker for food colleagues so that they can concentrate on looking after our customers in store, we also have teams who spend their time listening to feedback and communicate this across our business on a weekly basis so that changes can be made if needs be. We also have a recognition programme for all colleagues that you can find out about here - https://colleagues.coop.co.uk/working-here/thank-you-for-being-co-op and offer many rewards and benefits to all colleagues which you can easily find online. If you have concerns about the way that your manager is treating you I ask that you please raise this through the official lines so this can be looked into. ^Catherine
2.0
Dec 14, 2017

General summary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pension benefits 10% discount given

Cons

Unreaslistic work loadexpected of you

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Co-op Response
8y
Thankyou for your review. It's lovely to hear you like the benefits available to your as a Co-op colleague. Regarding your workload, I advise that you raise this with your manager so this can be looked into. No one should feel as though they can not manage their day to day job. ^Catherine
1.0
Dec 8, 2017
Recommend
CEO approval
Business Outlook

Pros

fellow staff members are friendly and hard working

Cons

poor pay, not enough staff so always stressed, unpaid overtime, don't reward additional skills

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Co-op Response
8y
Thankyou for your review. I'm sorry to hear you do not enjoy your job and would not recommend it. I"m concerned to hear you are working overtime that is not being paid. Please raise this immediately with the HR team so this can be looked into as this should not be happening in your team. ^Catherine
Viewing 136 - 138 of 6,243 Reviews

Glassdoor has 6,711 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.