Concentrix Inbound Customer Service Representative reviews

1.8

11% would recommend to a friend

(16 total reviews)
avatar

Chris Caldwell

11% approve of CEO

11% positive business outlook

Inbound Customer Service Representative employees have rated Concentrix with 1.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative professionals have a poor working experience there. Concentrix is rated 53% below average by Inbound Customer Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

16 reviews
2.0
Apr 3, 2022
Recommend
CEO approval
Business Outlook

Pros

>can make bonuses >easy way to make money for short period

Cons

>shift patterns bad, no sense of structure, poor work life balance >no support for mental health at all > high staff turnover > stressful work, did not get paid enough to deal with types of calls received

3.0
Aug 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay Bonus schemes Friendly staff Fortnightly payment

Cons

Long hours Lack of flexibility of hours

Viewing 7 - 9 of 16 Reviews

Glassdoor has 57,460 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.