Concentrix Inbound Customer Service Representative reviews

1.8

11% would recommend to a friend

(16 total reviews)
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Chris Caldwell

11% approve of CEO

11% positive business outlook

Inbound Customer Service Representative employees have rated Concentrix with 1.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative professionals have a poor working experience there. Concentrix is rated 53% below average by Inbound Customer Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

16 reviews
1.0
Feb 29, 2020
Recommend
CEO approval
Business Outlook

Pros

The people that work there are pretty nice

Cons

It's the definition of a toxic culture, management treats you like garbage, talks to you like garbage, and constantly tries to trip you up and look for reasons to get rid of you. It's absolutely toxic and bullying is rampant. Honestly you don't want to work here.

5.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for a year. So far I love it. If it were not for the Team Leads who encouraged me I probably would not be where I am now. I was in a tough spot but I am climbing my way out by leaps and bounds. When they promote they choose the most qualified for the position. They are more than fair with development opportunities. Right now they are offering OT and most jobs I would have turned the offer down but for Concentrix I was ready to do it all. From leadership to my teammates its one big family!!

Cons

I can't really think of any.

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Concentrix Response
6y
Hello, and thank you for stopping by to leave this feedback! It's great to hear your thoughts on your career path here. We love watching our people grow as we grow. At Concentrix, we are always looking for ways to improve our people and help them grow professionally, so your review really helps us out! Good luck throughout the rest of your career journey.
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Glassdoor has 57,453 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.