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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,680 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      5.0
      Jun 23, 2024

      Good company

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Career Growth Opportunities: Concentrix provides extensive training and development programs, which can help employees advance their careers within the company. Global Presence: With offices in various countries, Concentrix offers opportunities for international assignments and exposure to diverse cultures. Diverse Work Environment: The company is known for its inclusive culture, promoting diversity and equal opportunities for all employees. Employee Benefits: Concentrix typically offers comprehensive benefits packages, including health insurance, retirement plans, and paid time off. Work-Life Balance: Many employees appreciate the company's focus on maintaining a healthy work-life balance, with options for remote work and flexible schedules in some positions. Recognition Programs: The company has initiatives to recognize and reward outstanding employee performance, fostering a motivating and positive work environment.

      Cons

      High-Stress Environment: Some roles, especially those involving customer service and technical support, can be high-stress due to demanding performance metrics and challenging customer interactions. Workload and Hours: Depending on the role and location, employees may face long hours and high workloads, leading to potential burnout. Job Security: In certain regions or departments, there may be concerns about job security due to restructuring or shifting business priorities. Limited Advancement: While there are growth opportunities, some employees may feel that career advancement is limited or that promotions are slow to come by. Management Quality: Experiences with management can vary significantly, with some employees reporting inconsistent or ineffective leadership

      avatar
      Concentrix Response
      1y
      Thank you for taking the time to share your thoughts on what we're doing well and what we can do to improve. Reviews like this give us insight into what game-changers really need from us. Before we go, we'd like to say thank you for your time! It means so much to us.
      2.0
      Jun 4, 2024

      dont lie to me to get me in the door.

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home was only good thing. pay was ok

      Cons

      was told would be working evenings and weekends and that was fine , asked about days off and was told is the exception that they are not together, just as training was over was told the days off are NOT together and start time and days off will change every week. training was reading and very little class review. was very had to learn from just reading an article. if you are on a call and need help you are lucky if you get a response and the only help is in a chat room and takes time to get an answer all while the customer is waiting. get a help desk you can call for help not just a chat that MAYBE you will get help from

      5.0
      May 1, 2024

      Balance

      Tier2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Concentrix makes having a full time job and home/personal life manageable. Concentrix is understanding to medical needs Concentrix genuinely cares for you, including mental and physical health. Concentrix is willing to work with you, when possible re: appointment/kids & emergencies. Concentrix makes you feel secure and confident in your role Note: I have the most respect for this place. I was diagnosed with cancer (renal cell carcinoma) last year late march early April. I didn't share the news with many people besides my TL. My TL and Concentrix was AMAZING during all my appointments & surgery and worked with me while I took time off to recovery from surgery. At a time in my life where everything seemed very uncertain, one this was for certain; That I had the support from Concentrix to take care of myself and come back. Without having to worry about it.

      Cons

      I don't really find many cons, during my day to day activities. There are a few processes I would update re: Process because like everything updating and evolving just makes it better. Doesn't always mean it was an issue.

      avatar
      Concentrix Response
      2y
      We appreciate you sharing your insight on your experience here and the support you have been given. We are committed to providing the best work environment possible for our Concentrix game changers and ensuring it's in line with our strong culture. It thrills us to know that you have the support you need. Feedback like this is valuable because it helps us know when we're doing a good job taking care of our Concentrix game changers, as well as helps future game changers see first-hand some of the real benefits that come with working here. Thank you so much for the review!
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      ReviewsConcentrix reviews

      Glassdoor has 57,414 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.