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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,682 total reviews)
      avatar

      Chris Caldwell

      87% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      1.0
      Nov 5, 2023

      Salary below Par

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The customer service exposure is good

      Cons

      Salary is criminal and staff are treated as mere numbers, and less as humans.

      avatar
      Concentrix Response
      2y
      We're open to constructive feedback, even if it stings a little because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. We are very grateful that you have chosen to be part of the Concentrix + Webhelp team and we appreciate the impact you make, which includes sharing your thoughts here on Glassdoor. Thank you!
      1.0
      Nov 5, 2023

      Hellhole

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good relocation package, better than most call centres

      Cons

      The worst place I've ever worked by far - inhumane treatment

      avatar
      Concentrix Response
      2y
      We're open to constructive feedback, even if it stings a little because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. We are very grateful that you have chosen to be part of the Concentrix + Webhelp team and we appreciate the impact you make, which includes sharing your thoughts here on Glassdoor. Thank you!
      1.0
      Nov 5, 2023

      Technical advisor

      Sr representative operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      At initial period of times, you'll see positive management behaviour towards you basically for the new joinees.

      Cons

      Get hire for concentrix not Convergys. SP infocity all processes not worth it. Make sure of it although they're not one but still go to parent company. Doesn't care about employees health. No benefits (health insurance policy horrible couldn't even claim one) Insurance Amount is almost Nil. Compensation & benefits horrible. You'll see all the changes you want when you're on notice period but the moment you revoke it'll go back to square one.

      avatar
      Concentrix Response
      2y
      Hi, thank you for sharing this detailed feedback. It's important to us that every game-changer feels valued here in all aspects. With that being, said we're not very happy to read this. However, please know we still value this feedback deeply and we appreciate your advice to management. If you'd like to discuss things further email staff.online.feedback@concentrix.com. We'd love the opportunity to change things around wherever possible.
      Viewing 352 - 354 of 44,682 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,412 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.