Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5495) , Team Leader (1840) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1265 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1133 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1111 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 903 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2976 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2055 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Bad managers or team leaders" ((in 517 reviews)); "Extended working hours" ((in 334 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,682 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Nov 5, 2023

DO NOT EVER GO FOR IT

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good if you want to gain some experience

Cons

It is having a high work pressure and not even a minimal wage

1.0

Nov 4, 2023

A job for the jobless

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Transportation provided to work site

Cons

Lack of management knowledge or support and underpaying compared to international peers

Concentrix Response

We appreciate you taking time out of your day to share your thoughts about your time at Concentrix + Webhelp. We’re always working hard to build something special here, and we’re sorry your experience didn’t match up. Hopefully, we can make your experience at Concentrix + Webhelp better while you're here. Again, thank you for your feedback.

1.0

Nov 3, 2023

Outdated practices and company policies.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They hire just about everyone as long as they're competent enough in English.

Cons

- Non-competitive salary. - Because they'll hire anyone, your teammates and leaders will likely be incompetent. - Unprofessional environment with many personal preferences and friendships taking priority over skill and capabilities, especially when promotions are involved. - Constant payroll issues. - No consequences issued to associates with bad behavior or misconduct (like harassment).

Concentrix Response

Hi, thanks for writing us. This review honestly stings a bit to read but we appreciate the feedback nonetheless. When it comes to issues of harassment please know we don't tolerate it in any shape or form. With that being said, please email us at staff.online.feedback@concentrix.com so we can learn more and get to the bottom of things. We hope to hear from you soon.

Viewing 355 - 357 of 44,682 Reviews

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