Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5495) , Team Leader (1840) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"i work from home that whay is good" ((in 1253 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1134 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1119 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 834 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2963 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2026 reviews)); "Low pay and quite stressful" ((in 1234 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 328 reviews)); "Extended working hours" ((in 327 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,682 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Nov 3, 2023

Awful place

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

No pros, they offer big salary to buy employees

Cons

It's an awful place to work. No one has any idea what or how to do anything

Concentrix Response

Thank you for leaving this review for us. We're all ears when it comes to the concerns of game changers. It's unfortunate to hear you're dissatisfied with us. At Concentrix + Webhelp, we're always for ways to improve the way we serve our game changers, so we appreciate this feedback. We hope that your experience improves and we'd like to know how we can do that for you. Please email staff.online.feedback@concentrix.com so we can learn more about your experience and make a change.

1.0

Nov 2, 2023

Don't do it. There are better options.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Nothing really comes to mind.

Cons

Low pay Poor morale Arrogant supervisors

Concentrix Response

It’s never easy to get a review like this, but thank you. Your voice is important and we want you to know we hear you loud and clear We’d be grateful if you’d drop us a note at our confidential inbox: staff.online.feedback@concentrix.com. You can share as much or as little as you’re comfortable with. We’ll take it to our leadership team, and make sure it's handled with care.

1.0

Oct 31, 2023

Average salary

Advisor i

Recommend

CEO approval

Business Outlook

Pros

No reasons at all in this company

Cons

Bad payment and a lot of work

Concentrix Response

Oh no, we're sorry to read this. We really wish we could've learned more about your time on the team while you were still with us so we could've turned some things around for you. However, please know we appreciate the feedback nonetheless. Thank you.

Viewing 358 - 360 of 44,682 Reviews

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