Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5496) , Team Leader (1839) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (589) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1252 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 881 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2944 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "The pay is low and not enough for inflation" ((in 1249 reviews)); "Bad managers or team leaders" ((in 511 reviews)); "Extended working hours" ((in 338 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,688 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Dec 14, 2021

Not enough training & You change teams every few weeks

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Opportunity to move up Good pay Lots of Overtime

Cons

You bid on your schedule every two to 3 months which means you get a new Team Lead every few months and they usually have a whole different set of rules and goals, so when you just start getting used to THOSE goals, you have to learn someone's else's. It's a neverending cycle. You get new products to take calls about but you either get 5 days of training for them or it's all on your own training modules that you have to hurry and learn.

1.0

Dec 14, 2021

toxic

Recruiter

Recommend

CEO approval

Business Outlook

Pros

it is a pay check

Cons

Toxic environment with even more toxic leadership promoted from the internal toxicity

Concentrix Response

4y

We appreciate your honest feedback. We constantly look for better ways to serve our Concentrix family, so your review is much appreciated. Please connect with us at at cs.na@concentrix.com or 833-269-4748 so we can discuss and understand these matters further. Thank you again for this feedback. -Concentrix

2.0

Dec 6, 2021

If you have an unwavering resolve this is for you

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is nice, considering your position Really Diverse

Cons

Lack in consistency in training , It is a rarity when your software doesn't mess up some way shape or form. Disrespectful team leaders as well and some have made very derogatory remarks about others in the work field, it is unacceptable and unprofessional, and my schedule leaves me with no time for anything as well. More about those team leaders they are not willing to take responsibility if they mess up anything on your behalf.

Concentrix Response

4y

Thank you for leaving this honest review for us about your experience here at Concentrix. We understand your concerns. Please reach out to your Team Leader, Site Leadership or People Solutions as soon as you can so we can discuss these concerns and get everything back on the right track! Thank you. -Concentrix

Viewing 397 - 399 of 44,688 Reviews

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Concentrix reviews

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Reviews by job title

Not enough training & You change teams every few weeks

toxic

If you have an unwavering resolve this is for you

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