Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5498) , Team Leader (1838) , Agente De Atendimento (1634) , Customer Service Advisor (1431) , Customer Service Representative (CSR) (1289) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (640) , Technical Support (622) , Operations Manager (589) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1246 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1130 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1126 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 899 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 834 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2941 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2063 reviews)); "Low pay and quite stressful" ((in 1243 reviews)); "Extended working hours" ((in 331 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 316 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,698 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

2.0

Feb 4, 2016

CSR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefit can work time

Cons

Training hours bad. Unorganized some people don't know what they are doing managers show o favorites

3.0

Feb 4, 2016

Constant "growing pains"

Technical support tier ii advisor

Recommend

CEO approval

Business Outlook

Pros

The people are great and they really do try with incentives. The floor team leads really do care and very real when it comes to trying to help you work with what you're given.

Cons

Never consistent pay, HR is a joke. Only care about the bottom line and real people be damned. Pretend to care about making much needed changes but higher ups just make things harder. Restricting processes necessary for the job only to push numbers. Completely backwards scheduling system and unfair promotions. Not much room for promoting from within save for once a year if lucky and favoritism.

1.0

Feb 3, 2016

Unorganized! Unorganized! Unorganized!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is good and they offer unlimited overtime, but all Money ain't good Money and they don't care who they hire.

Cons

Too many Chiefs not enough Indians! Everyone thinks they're a Boss and they don't respect the employees. The schedules are changed at the drop of a hat and we're suppose to rearrange our lives....This Office needs a complete makeover, Hire Supervisors with experience not someone who just start working there! The Team Leads,RTA's and Supervisors need extreme training. They are illiterate!

Viewing 44284 - 44286 of 44,698 Reviews

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Jobs at Concentrix

Customer Service Rep – Healthcare (Remote)

Brunswick, GA

View job

Customer Service / Tech Support Rep – Tech Products (Night Shift, Remote)

Ashley, OH

View job

Sales Operations Manager (Remote)

Sales Operations Manager (Remote)

Sales Operations Manager (Remote)

Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

CSR

Constant "growing pains"

Unorganized! Unorganized! Unorganized!

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix