Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5485) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (961) , Customer Service Agent (748) , Customer Service (642) , Technical Support Engineer (634) , Technical Support (622) , Operations Manager (587) , Content Moderator (551) , Assistant Manager (537) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1240 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1130 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1128 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 915 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 843 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2039 reviews)); "Low pay and quite stressful" ((in 1219 reviews)); "Bad Managers to work with" ((in 513 reviews)); "Extended working hours" ((in 335 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,712 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Apr 23, 2015

Petty and Unprofessional

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They'll hire anybody, even if you have no previous call center experience. Great way to build experience in the call center industry. $10 an hour beats minimum wage.

Cons

Rampant favoritism, and HR is a joke. When another employee harasses and threatens you, even going to far as to physically assault you, unprovoked in front of witnesses, they treat it like a kindergarten spat and verbal warnings with no actual consequences. This happened multiple times over a period of months. That person is still working there.

5.0

Apr 21, 2015

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

to be completely honest, the entire work flow is the pro to working here. Sure, the employee relations are fine as well as the food they provide but take that away and you have a fine place to work that Isn't too competitive.

Cons

To me, there were no cons. Everything was perfect the way it was and I'd gladly go back any day of the week!

2.0

Apr 17, 2015

Talking the mind

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

There is no such reason to work in Concentrix but the people whom i work with make me stay here. To be honest, managers are really engaged in terms of caring, keeping us focused and so on with their team. Especially, the managers at the Quality Managers' are really great.

Cons

At first place, the salary is too low and besides that the politics is another aching thing just like every other company. Because, more often times the IJP floated not on the basis of performance but on the grounds of favorism.

Viewing 44521 - 44523 of 44,712 Reviews

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