Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5501) , Team Leader (1839) , Agente De Atendimento (1635) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1289) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (640) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home was nice" ((in 1251 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1135 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1115 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 893 reviews)); "Good and very good environment" ((in 858 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2974 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2067 reviews)); "Very demanding and low very low pay" ((in 1253 reviews)); "Bad Managers to work with" ((in 522 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 341 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,694 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,694 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,694 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

2.0

Apr 19, 2018

Degrading to say the least.

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

You get gold stars like when you were a child for doing good work, they also hand out tiny bags of chips/dry cake to show your value to them.

Cons

No respect, helicopter management that will drive you insane because you get told 5 different things from 5 different people and all of them are apparently correct.

1.0

Mar 31, 2018

Hypocritical Kindergarten

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Weekly salary. If you have no option, then this place might work for you (as first job ever) They will take almost anyone. Office in Belfast is half decent in comparison with Nicaragua or Manila office.

Cons

No real career opportunities. Amount of incompetent and unprofessional people in higher management and amongst colleagues are unbelievably high. Diplomatic approach of higher management (in the fear of lawsuits) mostly looks like hypocritical behavior and fear of any responsibility. Nothing will change in this place since its falling apart from inside, however in a few years most of the people will be replaced by automation or company will go bankrupt.

1.0

Mar 14, 2018

Believe the other reviews !!!! The worst concentrix didn’t even deserve a review just trying to help

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Work at home Co-workers Holiday pay Helping customers if you really have a passion for that . Nothing else spectacular about this place.

Cons

Bad management throw the whole system away. From the start was told lies, and deception .Don’t believe anything in orientation. This is your typical call center. Only advantage is you work at home. Good job for soccer moms with teens. If you don’t fit that criteria ; and , have any type of social life !!!!!! I wouldn’t accept offer or apply.

Viewing 490 - 492 of 44,694 Reviews

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Jobs at Concentrix

Customer Service Rep – Healthcare (Remote)

Sales Operations Manager (Remote)

Sales Operations Manager (Remote)

Sales Operations Manager (Remote)

Sales Operations Manager (Remote)

Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Degrading to say the least.

Hypocritical Kindergarten

Believe the other reviews !!!! The worst concentrix didn’t even deserve a review just trying to help

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix