Concentrix reviews

Processes and procedures change too frequently - every time employees get used to one way of doing things, the process is revamped. Errors in payroll are common and the amount of time required to resolve issues is substantial. Attrition is high, even for a call-center environment, and there is a general opinion that management would rather terminate an employee than coach through issues.

Constant threat that you'll lose your job/the contract will be pulled, incompetent managers, they don't even turn the heating on in River House when there are employees working there, having to sit in their heavy coats and thermals, backbiting atmosphere, have to be careful what you say to who. Penalised for using too much break/using the bathroom (this time is unpaid), going above and beyond is useless because it's not recognised. Only work here if it's between this and being homeless unable to pay rent.