Concentrix reviews

3.9

76% would recommend to a friend

(44,705 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
2.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

good for hands on experience for first time CCNA candidates

Cons

no raises management cares nothing about their employees Manage through fear

2.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

-Acceptable relocation package for people moving from abroad, that included accommodation in hotel and reimbursement of flight tickets. -Great multicultural team, hence easy to meet new people from across Europe and around the world.

Cons

The wages are incredibly low, even for the management- which means you're managed by someone who feels under-valued and under-paid. Training is minimal, you're often forced to work bank holidays (including Christmas day and Easter), the upper management have absolutely no interest in the employees (they don't care). The staff turn-over is very high. Non professional HR, employee is threatened less then a number. Big call center with many contracts, would like to become the worlds largest, and this is noticeable towards all employees. Company is switching contracts in extremely rapid time, which shows in the quality of employees. No respect, favouritism, bad working hours. Not recommended, as it's not being a high quality employer.

2.0
Sep 14, 2014

Organizational mess

Recommend
CEO approval
Business Outlook

Pros

Good clients Relaxed casual work environment Decent benefits without costing too much

Cons

Concentrix acquired IBM legacy this year. This has caused a lot of senior level leadership issues. Low management pay. Lower than other BPO call centers in the area. Everything is manual (timekeeping, payroll, reporting etc) Constant changes, more than you want or need.

Viewing 595 - 597 of 44,705 Reviews

Glassdoor has 57,456 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.