Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5505) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (642) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"it is good for work from home" ((in 1256 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1117 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1114 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 852 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2049 reviews)); "Very demanding and low very low pay" ((in 1233 reviews)); "Extended working hours" ((in 336 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 316 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,711 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,711 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Feb 15, 2012

The leadership team is lacking in professionalism, creativity and is blind to the political environment that exists.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Financially the company is solid

Cons

The company is amazingly cheap and makes make decisions based on short-term circumstances. The management team will not stand up to the head of the business and speak the truth.

1.0

Jun 29, 2011

I felt like Bill Murray in the movie Groundhog Day

Telephone account manager

Recommend

CEO approval

Business Outlook

Pros

- Develop sales experience - Sometimes randomly got a bonus for hitting certain call metrics - Lots of interesting and friendly people to work with - Managers were encouraging and friendly to work with - If you can read a script your hired

Cons

- Kept Badgering the same clients day after day saying the same script. - Bonus structure changed monthly - Irritated customers complaining of constant calls - Required to make at least 96 calls a day with some reps only having a total of 600 clients meaning they would call customers once a week selling the same products - Had to read a script which limited ability to be a true sales person - If a customer orders office supplies once a year there is no need to call them once a week.

1.0

Mar 16, 2010

This Place is not a good Career

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Fellow employees are good people

Cons

Too many to type. I could be here all day

Viewing 604 - 606 of 44,711 Reviews

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Jobs at Concentrix

Customer Service / Sales Representative – Tech Products (Remote)

Ashley, OH

View job

Customer Service Rep - Tech Products (Seasonal, Remote)

Customer Service Representative (On-Site)

Customer Service Representative (On-Site)

Seasonal Customer Service Representative -Healthcare (On-Site)