Concentrix reviews

3.9

76% would recommend to a friend

(44,734 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

If you've hired, they offer paid training and benefits.

Cons

The organization has a policy of conducting a single attempt examination, the results of which are binary - pass or fail. It is noteworthy that failure does not invariably lead to termination. There appears to be an implicit bias in the hiring and rehiring process that disproportionately affects minority groups. The reapplication process is characterized by a holding period of 30 days or more for the application. Despite being contacted for a video interview during this period, the outcome seems predetermined, with rehiring not being an option regardless of the interview performance.

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Concentrix Response
2y
Thank you for leaving this candid feedback regarding your experience working at Concentrix + Webhelp. We’re committed, both globally and locally, to providing the very best work environments possible for our game-changers (staff) and ensuring they’re consistently in line with our valued people-first, inclusive culture. It's disappointing to read “the cons” you noted in your review and I can assure you that we take such comments very seriously. As such, we’ll be forwarding this information to our People Solutions and leadership teams for investigation and to take any actions deemed necessary...as all our game-changers are valued members of the Concentrix + Webhelp team, and we want to help ensure that all experience a happy, fun place to work. Thank you again.
2.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Payment on time, but nothing else

Cons

The main issue is the lack of respect for people's lives. The people who handle the shifts, just change them without any notice or accordance. Most of the times you would just get a message, and would be forced to accept. The shifts themselves don't make any sense, having to work sometimes 6 days in row until midnight. The Team Leaders, most of the times lack total empathy, and will require you to respect the KPIs, even when they are totally illogical. The holiday's system is non-exhisting, and you may see your requests refused just because yes.

Viewing 709 - 711 of 44,734 Reviews

Glassdoor has 57,499 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.