Concentrix Call Center Agent/Technical Assistant reviews

Imagine a job where it starts out as the best company you have ever worked for. Then after 2 years, it begins degrading everyday. Then years later when you think this job could not possibly become a bigger joke than it already is... they continue to amaze you on a daily basis. Everyday it gets to be a bigger joke. There is no floor to how big of a joke this company has become. I've worked for at least 10 companies in my life. This is by far the worst job. But it started out as the best job. And also... in most corporate jobs, the higher ups may not know what you do and how you do your job 100% but they could figure it out. This job? They would have NO CLUE how to do my job if they had to do it.

No support when it comes to mental health or sickness in general. i got a first written warning for my absences and got told the outcome was due to short 1 day absences. I had only had about 2 one day absences due to genuine reasoning, and the rest were round about a week. it doesn't make sense because if im off for one day i get in trouble because i have to come back and make money, but if i'm off for a week i also get in trouble, you genuinely cant win. i just hate how they indirectly make everyone out to be liars. i shouldn't need a sick line to go off work, i shouldn't be punished for being unwell. the exact same with mental health. Its a severely draining job if your there for long enough. and only a handful for the team leaders in the place are genuinely nice people. Were expected to do alot more than what we are actually paid for. in the home billing department we deal with refunds taking payments etc. but now there are all these sales targets and other irrelevant targets we have to hit or we get put on a “pap” (performance action plan) if you are a new start you are only aloud 3 sicknesses in one year. which is so unfair, how can you expect someone only to be ill 3 times out of 365 days. theres a-lot more cons than pros to this workplace. and wouldn't recommend working here to my worst enemy.