Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5484) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (961) , Customer Service Agent (749) , Customer Service (641) , Technical Support Engineer (634) , Technical Support (622) , Operations Manager (588) , Content Moderator (551) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1251 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1120 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1116 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 918 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 839 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2982 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2060 reviews)); "Very demanding and low very low pay" ((in 1224 reviews)); "Bad managers or team leaders" ((in 507 reviews)); "Extended working hours" ((in 334 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

Compare reviews

3.9

76% would recommend to a friend

(44,714 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

2.0

Apr 2, 2019

Treats employees like children

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

with few exceptions, delivers the paycheck on time and correctly.

Cons

Constant negative feedback - I'm in the top quadrant for performance and reliably show up for work everyday. I'm constantly threatened with being written up for any possible reason

1.0

Feb 9, 2019

I wouldn’t even give a 1* review but unfortunately I have to

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Paid every fortnight, always hours available

Cons

Terrible management Horrible attitude towards sick employees or anyone who can’t make it to work in general No consideration for mental well-being of employees Treated like you’re still in school with strict breaks Duty ops on your back for being 3 seconds over a break

1.0

Jan 30, 2019

RUN AS FAST AS YOU CAN

Customer service representative i

Recommend

CEO approval

Business Outlook

Pros

None that I could think of

Cons

Terrible place to work. If you have an issue with a supervisor, and bring it to HR you will be retaliated against. No formal weekly coachings or lunch/break schedule to go by. They will "forget" to send you to lunch but if you go on your own you will be yelled at. (Literally). Their version of coaching you is yelling at you (literally yelling) from their desk trying to embarrass you in front of the whole floor. I worked for their client Mondelez International, so can't speak for any other programs they have. Very inhumane place to work.

Viewing 103 - 105 of 44,714 Reviews

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